MELAROMA is a modern beauty brand focused on elevated skincare, body care, lip care, scalp care, fragrance, and complexion essentials. Our products are designed to combine effective beauty-focused formulations with a premium, sensorial experience.

Our collection includes skincare, body care, lip care, scalp care, fragrance, and complexion products. The current range includes our Collagen Capsule Cream, Glass Skin Jelly Serum Mist, PDRN Collagen Hydrogel Mask, Strawberry Skin Body Serum, Peptide Lip Jelly Treatment, Scalp Reset Serum, Lip Mask, Bubble Serum, Body Splash, and Skin-Serum Foundation.

Our products are formulated with different skin needs in mind, but everyone's skin is different. We recommend checking the individual product description and ingredient list before use. If you have particularly sensitive or reactive skin, perform a patch test before applying a new product.

The key ingredients and product information are provided on the respective product page. We recommend reviewing the full ingredient information before purchasing, especially if you have known sensitivities or allergies.

Each MELAROMA product has its own recommended method of use. Please follow the directions provided on the individual product page or product packaging. Using the recommended amount and frequency helps you get the intended experience from the product.

Yes. We recommend performing a patch test before introducing any new skincare or beauty product, particularly if you have sensitive skin or known ingredient sensitivities. Stop use if irritation occurs.

Many MELAROMA products can be incorporated into the same beauty routine, but the ideal combination depends on the products and your skin needs. Follow each product's directions and avoid combining products if their instructions recommend otherwise.

Delivery times can vary depending on your location and the shipping method selected at checkout. Once your order is dispatched, you will receive the available tracking information so you can follow your shipment.

Once your order has been dispatched, tracking details will be shared with you through the contact information provided during checkout. You can use the tracking information to follow your shipment's progress.

Available payment methods are displayed during checkout. Depending on your location and payment provider, available options may include cards, UPI, net banking, wallets, and other supported payment methods.

Orders are processed as quickly as possible. If you need to cancel or modify an order, please contact us as soon as possible. Once an order has been processed or dispatched, changes or cancellation may no longer be possible.

Our return and replacement eligibility depends on the condition of the product and the reason for the request. If you receive a damaged, defective, incorrect, or incomplete order, please contact our support team promptly with your order details and relevant photos or videos.

We're sorry if your order arrives damaged. Please contact us as soon as possible with your order number and clear photos or videos showing the product, packaging, and damage. Our team will review the issue and guide you through the applicable replacement or resolution process.

Yes. Products purchased through MELAROMA's official website and authorized sales channels are genuine MELAROMA products. We recommend purchasing through our official channels to ensure product authenticity and access to applicable customer support.

We're always happy to help. For questions that aren't answered here, you can contact our team at Official@melaroma.com and we'll be happy to assist you.1. What is MELAROMA? MELAROMA is a modern beauty brand focused on elevated skincare, body care, lip care, scalp care, fragrance, and complexion essentials. Our products are designed to combine effective beauty-focused formulations with a premium, sensorial experience.t.